Privacy Policy
How BuildVision Construction Company protects and handles your personal information
Last Updated: December 15, 2024
1. Introduction
BuildVision Construction Company Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buildvision.world, use our construction services, or interact with our company.
We are a construction company based in London, United Kingdom, specializing in residential and commercial construction projects. Our registration number is [Company Registration Number], and we operate under the Data Protection Act 2018 and comply with the UK GDPR requirements.
By using our services or website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.
2. Information We Collect
2.1 Personal Information
We collect information that identifies you personally, which may include:
- Name, address, and contact information (email, phone number)
- Date of birth and identity verification documents
- Financial information for billing and payment purposes
- Property information relevant to construction projects
- Communication preferences and correspondence history
- Project specifications and requirements
- Insurance information and contractor licenses
2.2 Website Usage Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address and location data
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our website
- Referring website and exit pages
- Clickstream data and navigation patterns
- Mobile device identifiers
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Our cookie policy provides detailed information about the types of cookies we use and how to manage them. For more information, please see our dedicated Cookie Policy.
3. How We Use Your Information
We use the information we collect for various purposes related to our construction business operations:
3.1 Service Provision and Project Management
- Providing construction and renovation services
- Estimating project costs and timelines
- Managing permits, licenses, and regulatory compliance
- Coordinating with subcontractors and suppliers
- Delivering project updates and communicating with clients
- Processing payments and managing invoices
3.2 Legal and Regulatory Compliance
- Compliance with construction industry regulations
- Safety reporting and incident documentation
- Environmental compliance and waste management
- Insurance claims processing
- Tax reporting and financial record keeping
- Responding to legal requests and court orders
3.3 Marketing and Business Development
- Sending newsletters and construction industry updates
- Inviting you to events and product demonstrations
- Conducting surveys to improve our services
- Analyzing website usage to enhance user experience
- Developing case studies and testimonials
- Targeting advertising based on your interests
4. Information Sharing and Disclosure
We understand the importance of keeping your personal information confidential. We only share your information in the following circumstances:
4.1 Service Providers and Business Partners
- Subcontractors working on your project
- Architects and design professionals
- Material suppliers and equipment rental companies
- Insurance companies and brokers
- Financial institutions for payment processing
- Legal and professional advisors
- IT service providers for website maintenance
4.2 Legal and Regulatory Requirements
We may disclose your information when required by law or to:
- Comply with legal processes, subpoenas, or court orders
- Protect the rights, property, or safety of BuildVision or others
- Prevent fraud or security breaches
- Respond to government inquiries and regulatory investigations
- Enforce our terms of service and contracts
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes and how they affect your privacy rights.
5. Data Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Physical Security
- Secure office access controls
- Locked filing cabinets for documents
- Secure disposal of sensitive materials
- Limited access to personal data
Technical Security
- Encrypted data transmission (HTTPS)
- Regular security audits and updates
- Access controls and user authentication
- Firewall and intrusion detection systems
Administrative Security
- Staff training on data protection
- Background checks for employees
- Confidentiality agreements
- Regular policy reviews and updates
Incident Response
- Security incident procedures
- Breach notification protocols
- Forensic investigation capabilities
- Recovery and remediation plans
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will notify you if we become aware of any data breaches that may affect your information.
6. Your Rights and Choices
Under the UK GDPR and Data Protection Act 2018, you have specific rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:
Right to Access
You can request a copy of the personal information we hold about you, including details of how we use and share it.
Right to Rectification
You can request correction of inaccurate or incomplete personal information we hold about you.
Right to Erasure
In certain circumstances, you can request deletion of your personal information from our records.
Right to Restrict Processing
You can request that we limit how we use your personal information.
Right to Object
You can object to processing of your personal information for direct marketing or legitimate interests.
Right to Data Portability
You can request transfer of your personal information to another organization in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within one month of receipt.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and provide personalized content. Cookies are small files stored on your device that help us understand how you use our website.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for website functionality | Session |
| Analytical Cookies | Understand website usage patterns | 2 years |
| Functional Cookies | Remember your preferences | 1 year |
| Marketing Cookies | Personalized advertisements | 1 year |
You can manage your cookie preferences through your browser settings or by using our cookie consent tool. For detailed information about the cookies we use, please refer to our Cookie Policy.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods vary based on the type of information and legal requirements:
Client Records
7 years after project completion or last service date
Financial Records
6 years after the end of the financial year for tax purposes
Website Analytics
26 months from the date of collection
Marketing Communications
Until you unsubscribe or object to processing
Job Applications
6 months for unsuccessful applicants, longer for successful hires
We regularly review our data retention policies and securely delete or anonymize personal information that is no longer required. You may request deletion of your personal information in accordance with your rights as outlined in Section 6.
9. International Data Transfers
BuildVision Construction Company is based in the United Kingdom, and we primarily process personal information within the UK and European Economic Area (EEA). However, we may transfer your personal information to countries outside the UK/EEA in certain circumstances:
- When working with international suppliers and subcontractors
- When using cloud-based software services hosted outside the UK/EEA
- When conducting business in international markets
- When sharing information with parent companies or affiliates
When we transfer your personal information outside the UK/EEA, we ensure that appropriate safeguards are in place to protect your data. These safeguards may include:
- Standard contractual clauses approved by the UK and EU authorities
- Adequacy decisions by the UK government for specific countries
- Certification schemes for international data transfers
- Binding corporate rules approved by regulators
For more information about international data transfers and the safeguards we implement, please contact us using the information provided in the "Contact Information" section below.
10. Children's Privacy
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe that we have inadvertently collected personal information from a child under 16, please contact us immediately so that we can take appropriate steps to delete such information.
In the context of construction projects, we may work on properties where minors are present. In such cases, we ensure that our employees and subcontractors follow appropriate safety protocols and privacy measures when handling personal information that may include details about children or vulnerable individuals.
We do not use the personal information of children for marketing purposes, and we do not share such information with third parties except as necessary to provide our services or comply with legal obligations.
11. Third-Party Links
Our website may contain links to third-party websites, such as supplier websites, industry resources, or partner organizations. This privacy policy does not apply to these external websites, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party websites you visit. We also recommend that you exercise caution when sharing personal information on external platforms, especially those that are not directly related to our construction services.
Our use of social media platforms and their associated privacy policies is governed by this privacy policy, but the practices of the social media platforms themselves are governed by their own privacy policies. We are not responsible for the collection, use, or disclosure of your information by these platforms.
12. Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes to this policy, we will notify you by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our website
- Providing additional notice through our customer service team
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. The date of the latest revision will be indicated at the top of this policy.
Your continued use of our website or services after any changes to this privacy policy constitutes your acceptance of the updated policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us using the following information:
Data Protection Officer
For privacy-related inquiries and data subject requests
Phone: +44 20 7589 3421
General Inquiries
For general questions about our construction services
BuildVision Construction Company Ltd
145 High Street Kensington
London SW5 3TL
United Kingdom
Filing a Complaint
If you are not satisfied with our response to your privacy concerns, you have the right to file a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:
ICO Website:
ico.org.uk
ICO Helpline: 0303 123 1113
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed